Need It Moved? LLC – SMS Privacy Policy & Terms of Service

1. Information we collect

We collect personal information that you voluntarily provide to us, including your phone number, name, email address, and service preferences. This may occur when you request a quote, complete a form, schedule services, or contact us directly by phone or text.

2. How we use information

We use your phone number and related information to:

  • Provide updates and notifications about your moving or delivery services.

  • Send confirmations, reminders, and service-related updates.

  • Follow up after missed calls or inbound calls you place to us.

  • Share exclusive promotions or offers related to our services.

3. SMS consent

By providing your phone number through our website, forms, or by contacting us first (via call or text), you consent to receive SMS messages from Need It Moved? LLC.

  • Message types may include scheduling notifications, service updates, confirmations, reminders, and promotions.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP at any time to opt out.

  • Reply HELP for assistance.

  • SMS consent may be shared only with affiliated or related companies under the same ownership, but will not be sold or provided to unrelated third parties.

4. Sharing of information

We may share your information only with:

  • Our SMS service provider (solely to deliver messages).

  • Trusted vendors who help us operate our services.

  • Affiliated or related companies under the same ownership or shareholders, when necessary to provide or improve services.

⚠️ SMS consent is not shared with unrelated third parties or sold under any circumstances.

If we transfer your information internationally to facilitate our services, we ensure compliance with all applicable laws.

5. User rights

As a user, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal data, subject to legal obligations.

  • Withdraw consent for us to use your information for marketing or other non-essential purposes.

To exercise your rights, contact us at adambutler@needitmovedsc.com.

6. Opt-Out instructions

You may opt out of SMS communications at any time by replying STOP. A confirmation message will be sent, and you will no longer receive messages from us unless you opt in again.

7. Liability

Carriers are not liable for delayed or undelivered messages. For questions about your mobile plan, please contact your wireless provider.

8. Changes to policy

We may update this Privacy Policy and Terms of Service periodically. The most current version will always be available at:

https://www.needitmovedsc.com/privacy.

Last updated: October 10th, 2025